Shipping & Returns
DELAYS DUE TO COVID 19
There is no delays from our staffs packing orders, but our shipping partners are experiencing delivery delays so your order may take little longer than usual to arrive.
Please be patients as couriers are working their best to get orders to you as soon as possible.
Shipping is calculated when you add items to the cart. You will need to click on " Estimate Shipping " and enter in your state and postcode for your shipping estimate as we ship Australia wide.
ATTN: please ensure a person over the age of 18+ is available to receive the package when delivered. Due to Liquor Licensee Reform we are not permitted to deliver liquor to any minors. If no adult is available to receive the order, the order will be returned to the warehouse and extra shipping cost will be charge for a second shipping attempt.
|Mon - Weds :||12pm-9pm|
|Thurs - Sat :||12pm-10pm|
|Sun :||12pm-3pm / 5pm-9pm|
|Local Delivery ( around Richmond )||Same Day|
|Melbourne||2-4 working days|
|Vic Country||2-4 working days|
|New South Wales|
|Sydney||3-5 working days|
|Newcastle||3-5 working days|
|Gosford||3-5 working days|
|Canberra||3-5 working days|
|Wollongong||3-5 working days|
|Norfolk||5-7 working days|
|NSW Country||5-7 working days|
|Brisbane||4-6 working days|
|Ipswich||4-6 working days|
|Gold Coast||4-6 working days|
|Sunshine Coast||4-6 working days|
|QLD Country Near||8-10 working days|
|QLD Country Mid||8-10 working days|
|QLD Country North||8-10 working days|
|Adelaide||3-5 working days|
|SA Country||5-7 working days|
|Tasmania||4-6 working days|
|Perth||5-7 working days|
|WA Country South||8-10 working days|
|WA Country North||8-10 working days|
|Xmas & Cocos Island||10-12 working days|
|Northern Territory||6-10 working days|
In the event that there has been an error on our part, that is the products delivered are defective or items received are not what you have ordered, the product may be returned within 14 days of the delivery date for a full store credit voucher refund for use in future purchases. Please note that only products in their original condition and packaging may be valid for a return and refund.
For a change of mind or mistakenly ordering the wrong products we do allow refunds with a 20% restocking fee charged based on the total of the order, including the shipping cost and any other fees involved in cancelling the order.
Please read product descriptions carefully before placing your order. If you have any questions regarding any products please do not hesitate to contact our sales staff via email or phone (which can be found on the contacts page) prior to placing your order.